Appointments

If you would like to have a one to one counselling or hypnosis session with a qualified psychologist or counsellor who you can trust, please call our office to make an appointment…

Costs

Charges can be discussed by telephone. Contact us.
Medicare rebates are available. At the first consultation you will receive a free CD from the Dr Janet Hall collection.

Please note:

A rebate is available to you if you are covered for psychology under a private health fund scheme. (We suggest that you check with your health fund to confirm your eligibility).

Some folk may be eligible for a lower rate per hour if they are in special circumstances (ie. the Workcare rate).

Sessions usually last 50 minutes and are scheduled weekly at first, and then fortnightly.

Two-hour or half-hour sessions pro rata are available.

Instant Solution Phone Calls are available: $50.00 for 20 minutes prepaid.

Hours

  • Appointments are available six days a week by arrangement.
  • Hours are 10am until 6.30pm.
  • Saturday times and late times are usually heavily booked.
  • An early time (8am) or late time (7.30pm) may be booked for an extra $25.00.
  • Sessions are scheduled weekly at first, and then fortnightly.

Appointment Cancellation

We request that you agree to give us the courtesy of 48 hours notice of any intention to change or cancel an appointment. The consultants’ times are heavily booked and other clients waiting on stand-by can be called if you cannot attend.

A cancellation fee will be charged if this courtesy is not extended. If one partner cannot attend, the other needs to still attend to avoid incurring this fee. If you have a Saturday appointment, cancellation notice is required by close of business on the Wednesday prior to booking date.

Accounting Terms

Thank you for understanding that we do require payment at the time of consultation. Clients who fail to do so will incur a $5.00 administration fee. We accept payment with cash, cheque, Visa, Bankcard, Mastercard and have EFTPOS facilities for your convenience. Credit card payments may be made over the phone.

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